I did not receive a confirmation email, does this mean that the photos haven’t been submitted? You should receive a confirmation email after successfully paying for your entries. Please log into your Picter account to verify...
How do I add more photos for entry after submitting them in Picter? Once you have made your submission of images, series or stories final and clicked submit, it can’t be edited. However,...
Why is my voucher code not working? The code may be expired or entered incorrectly. Please contact DFA directly to ensure you have an active and current...
Why can’t I submit a photo? If you are unable to submit through Picter or receiving an error, the award cycle is likely closed. Please visit...