• How do I access the live-stream judging videos?

    When the live-stream judging dates are set for each award cycle, the full schedule of events is updated is available at https://www.documentaryfamilyawards.com/live/. Everyone who submitted an entry will receive an email on when and where to watch. The live-steam replay is available for 24 hours only and then added to our…

  • How do I change my location on my profile?

    If you have recently moved or if your award profile only lists your country, award winners can submit a location change request form. Login into your myDFA account by visiting: https://www.documentaryfamilyawards.com/mydfa Scroll down to Your Location and click on Submit Location Change Here. A form will open up in a new tab. Complete…

  • How do I add a bio, photo and social media links to my award profile?

    Award winners are able to add a biography, profile photo and links to social media for the public to view and learn more about their work. Once your account is updated as an award winner or honorable mention, these features will be available to edit and add to your myDFA…

  • How do I create a myDFA account and login?

    Your myDFA account is used to manage your award profile where you can upload a bio photo, add a written bio and social media links. Profiles are made public for award winners and can be searched for across the DFA site. To create an account and profile: Visit the myDFA…

  • How do I find out when the next award cycle opens?

    Please visit the DFA website and go to the “Call For Entries” section for information on when the next award cycle opens and the deadline to submit: https://www.documentaryfamilyawards.com/call-for-entries/

  • Why can’t I submit a photo?

    If you are unable to submit through Picter or receiving an error, the award cycle is likely closed. Please visit the DFA website for information on the next cycle and when to submit: https://www.documentaryfamilyawards.com/call-for-entries/

  • Why is my voucher code not working?

    The code may be expired or entered incorrectly. Please contact DFA directly to ensure you have an active and current voucher code for use.

  • Can I submit if I’m under 18 years old?

    All categories are open to photographers of any age and submissions can be made on Picter. How to Submit as a Young Photographer: Create your free Picter account at: https://app.picter.com/signup Sign this Image Waiver Release form with your teacher/parent/guardian: http://documentaryfamilyawards.com/…/image-waiver…/ Access our newest call for entries and find the “Submit”…

  • How do I add more photos for entry after submitting them in Picter?

    Once you have made your submission of images, series or stories final and clicked submit, it can’t be edited. However, should you want to enter additional images, you can do either of the following: Create a second account on Picter with a different email. You will then be able to…

  • Can I submit and pay through PayPal?

    Submissions still need to be made through Picter, however you can pay via PayPal. Login to Picter or create your account. Then look for the “Payment Options” section on the introduction page and follow those steps: Go through the full submission process on Picter and when you are ready to submit,…

  • How do I submit a free entry?

    All submissions will need to be made on the Picter platform directly. Creating an account is free and the first photo entered through Picter will be at no cost when you go to submit. Create your free personal Picter account here at https://app.picter.com/signup Additionally, any photographers 18 years old or…

  • Where can I find pricing for making a submission?

    You can find submission fees on our call for entries page or when you start your submission on the Picter platform. Please visit: https://www.documentaryfamilyawards.com/call-for-entries

  • How many award cycles are there and when do they take place?

    There are two award cycles each year, one in the spring and another during the fall. Please visit our website or subscribe to our email list to be notified for when submissions are open: https://www.documentaryfamilyawards.com/call-for-entries/

  • When will the winners be announced?

    All award winners, honorable mentions and finalists will be notified after the awards about their submissions making it through, as well as listing what awards or placements they received.

  • When will I receive access to the recording of the judging?

    After the live stream is over, the replay will be available for 24 hours on our website. After that, it will be added to our archive and you will be sent instructions on how to access it for free so you can rewatch any category as many times as you…

  • Is there a replay to the live-stream of the awards?

    Yes, the replay will stay up for 24 hours. After that, it will be added to our archive and you will be sent instructions on how to access it for free so you can rewatch any category as many times as you wish.

  • How does live judging work?

    All judges will be on the live stream and the photos that made it to the final round will be viewed. A more detailed outline for the judging process will be described in the introduction of the live stream as well as in the beginning of most categories. Judges will…

  • Do you accept international credit cards for submission fees?

    Yes, you can make payment for submitting multiple photos for the Call to Entries in the Single Image Category or Photo Series Category by entering your credit card information in the Picter platform. Currency is in USD. The first file for the Single Image Category is free, as well as…

  • Can I use presets to tone/edit my photos?

    We prefer to see photos that have traditional toning techniques applied such as contrast, curves, color balance, dodging and burning. Photos can be black & white (no sepia) or color. If you have a preset that doesn’t heavily “flavour” the look of your photo, this should be okay and it…